Are you guilty of poor social media etiquette?

[I originally posted this on LinkedIn, hence the reference to it. It applies to any social media, though.] I can understand that people like Richard Branson cannot go about clicking ‘like’ and responding to everyone’s comments. The posts of the ‘hoi polloi’ (including me), however, are read by a relatively small circle of connections —…

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Data mining: when what you see is NOT what you get

I was in the four-member Singapore unit, testing internal processes at the bank. Our New York unit had a staff strength of about 25, a part of which was a dedicated data mining unit (DMU) that crunched various reports. One day, the Legal unit (global) head asked for a report that seemed simple enough: How…

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