Are these people serious about selling?

A few days ago, we had a vendor (Mr. A) visit us for a networking job to be done around the office. I explained to him that we were already considering another vendor, so we’d need the quote real soon. He promised to send it over the following evening. Well, the following evening came and…

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Sloppy helpdesk cost the ISP our account

Here we were, looking for an Internet connection for the office. I was already in touch with Airtel, but our sales guy suggested I get a quote from someone else as well, to be sure the rates were competitive. Another colleague said her friends were super-impressed by the Tatas; she suggested that we should go…

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Why I am a dreadful salesperson

Many years ago, I joined a software firm where I was, unbeknownst to myself, hired as a salesperson. During the interview, this was never hinted at — I was asked questions about client handling, project management and execution alone — and the appointment letter stated the title of “Project Manager”, but the very day I…

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