Are these people serious about selling?

A few days ago, we had a vendor (Mr. A) visit us for a networking job to be done around the office. I explained to him that we were already considering another vendor, so we’d need the quote real soon. He promised to send it over the following evening. Well, the following evening came and…

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An apology of an apology

My boss, Ashok [name changed], opened up a list of leads. He said, “Nandita, your uncle is a consultant to the XYZ group, and we would like to approach them so we can give them a demo of our workflow solutions. Cold-calling hasn’t helped; now that you know someone there, please fix up an appointment…

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Chasms in communication

Some years ago, we delivered a “Training Calendar” workflow application to a client. It was a system where the training department could upload new training events and invite selected/ all employees to participate. Here is how it worked: – Once the employee signed up, the manager would be alerted to approve/ reject this. – If…

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